Terms and Conditions.
When will my order be dispatched.
Orders shall be dispatched within 1 business day (Monday to Friday) of being received and on a weekend the next business day.
Delivery Time frames.
The above time frames are to be used as a guide only and commence from the date of dispatch.
Handeze Australia will do its utmost to meet the indicated delivery times but is not held responsible for any delay caused by the postal service or customs clearance.
All orders will be sent by standard postage unless If ‘Express Postage’ is chosen and paid for. The delivery of the parcel is attempted and nobody is available to accept the parcel, in most cases it should be held at your local postal facility for a period of time.
If you are not contactable and your parcel is unable to be delivered, it will be returned to us and we’ll then contact you to arrange alternate delivery.
Damaged or Missing Goods.
We take great care to ensure that products are packed securely they arrive at your door in perfect condition.
As a result, any items damaged during delivery will be replaced upon receipt of the damaged goods to our postal address.
Correct Information.
Please check that you give us the correct delivery address.